PRIVACY POLICY

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1. Introductory Provisions

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The operator of the website www.reloczech.cz (hereinafter referred to as the “Website”) and the controller of personal data is:

Name: Alice Soukupová
Registered office: Vlčice 46, 378 53 Střížovice - Vlčice, Czech Republic
ID No. (IČO): 00702455
E-mail: info@reloczech.cz
(hereinafter referred to as the “Controller”).

The protection of your personal data is our priority. This policy explains what data we collect, why we do so, and what your rights are in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

2. What Personal Data We Process and Why

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We process personal data only to the extent necessary for the following purposes:

A. Handling your inquiry or request (Contact Form)
If you contact us via the web form or e-mail, we process the data you provide:

• Name and surname
• E-mail address
• Phone number
• Message text

Legal basis: Taking steps prior to entering into a contract or our legitimate interest in responding to your inquiry. We retain this data for the period necessary to handle the request or for the duration of the contractual relationship.

B. Analytics and Website Improvement (Cookies)
To understand how our website is used and to improve it, we use web analytics tools. These tools may collect technical data about your device:

• IP address (anonymized)
• Browser and device type
• Information about which pages you visited

Legal basis: Your consent, which you grant via the cookie banner upon entering the Website.

3. Who Has Access to the Data (Processors)

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Your data is safe with us. However, to ensure the operation of the Website and analytics, we use verified service providers who may have access to the data in the role of processors:

• Webflow, Inc. – Website hosting and platform provider (USA). Data is protected by Standard Contractual Clauses (SCCs).
• Google Ireland Limited – Provider of Google Analytics 4 and Google Tag Manager services. Used for anonymized traffic measurement.
• Eventually, other providers of accounting services (for invoicing purposes).

We do not sell or transfer your data to third parties for marketing purposes.

4. Cookies

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Our Website uses cookies. These are small text files stored on your device.

• Necessary cookies: Required for the technical functioning of the Website. Your consent is not required for these cookies.
• Analytical cookies (Google Analytics): Help us measure traffic. These cookies are activated only if you grant us consent in the cookie banner.

You can change your cookie settings at any time in your browser.

5. Your Rights

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In connection with the processing of personal data, you have the following rights:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten") if the data is no longer needed.
• The right to object to processing.
• The right to withdraw consent to processing (e.g., for analytical cookies).

To exercise these rights, please contact us at: info@reloczech.cz.